Source · Select Committees · Public Accounts Committee

Forty-Fifth Report - Department for Business, Energy & Industrial Strategy Annual Report and Accounts 2021–22

Public Accounts Committee HC 1254 Published 26 April 2023
Report Status
Government responded
Conclusions & Recommendations
24 items (6 recs)
Government Response
AI assessment · 24 of 24 classified
Accepted 14
Accepted in Part 1
Acknowledged 4
Deferred 2
Not Addressed 1
Rejected 2
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Recommendations

4 results
2 Accepted

Identify reasons for Bounce Back Loan scheme performance variances and improve future data collection

Recommendation
The Department’s lack of curiosity surrounding lenders’ performance in the Bounce Back Loan Scheme increases the risk of losses for the taxpayer. The Bounce Back Loan Scheme was set up quickly, with limited requirements for what data lenders should collect … Read more
Government Response Summary
The government agrees with the recommendation and is undertaking specific workstreams to improve data collection, reporting, robustness, and transparency for lender performance. This includes developing the lender portal, standardising data, improving analysis, and establishing better policies for future lending schemes.
HM Treasury
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3 Accepted

Publish BBLS counter-fraud strategy and report on recovery results and expenditure

Recommendation
The Department continues to make slow progress on its counter fraud activities related to the Bounce Back Loan Scheme. The Department’s counter-fraud response on BBLS started too late. The Department did not liaise with the Cabinet Office counter fraud function … Read more
Government Response Summary
The government agrees and states it has developed an overarching BBLS Counter Fraud strategy, is considering publishing it, and the British Business Bank already publishes relevant data quarterly. It has also commissioned specific pilots (involuntary liquidation, enforcement, debt management specialist) to test additional recovery activities.
HM Treasury
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4 Accepted

Ensure 2022-23 annual report clearly documents progress against strategic priorities

Recommendation
The Department’s performance reporting in its annual report and accounts does not allow Parliament and the public to monitor progress towards its strategic priorities. The Department’s activities are wide-ranging, and it told us it has an ever-growing set of delivery … Read more
Government Response Summary
The government agrees and will report against SR21 metrics in the 2022-23 Annual Report and Accounts, providing more contextual information around metrics. It will also review best practice to include more graphical presentation for user-friendliness.
HM Treasury
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5 Accepted

Set out how the Department ensures robust oversight and accountability for third parties delivering major policies.

Recommendation
It is not clear how the Department holds to account third parties that deliver multi-billion-pound programmes on its behalf. The Department stated that responsibility lies with the commercial bank lenders and local authorities and that it is the Department’s role … Read more
Government Response Summary
The government agrees and states it uses designated Accounting Officers for public bodies, an Arm’s Length Body Review Programme, and Senior Responsible Officers for each scheme to ensure oversight and accountability. DBT is currently considering how to best manage future relationships and ensure consistency following machinery of government changes.
HM Treasury
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Conclusions (10)

Observations and findings
7 Conclusion Accepted
Victims of the Post Office Horizon scandal continue to suffer as they await compensation due. The Horizon accounting system erroneously recorded shortfalls of cash in local Post Office branches over its more than 20-year lifetime. The Post Office blamed many of these shortfalls on sub postmasters and sub postmistresses, despite …
Government Response Summary
The government agrees and provides detailed payment figures for both the Historical Shortfall Scheme (HSS) and overturned convictions as of 30 May 2023. It states 2,401 HSS offers have been issued totalling £98.7m (net) with 1,965 payments made totalling £67.7m, and expects remaining HSS offers by end of July. For overturned convictions, over £18.8m has been paid out in total.
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1 Conclusion Accepted
On the basis of the Department’s 2021–22 Annual Report and Accounts, and the Comptroller and Auditor General’s report therein, we took evidence from the Department of Business, Energy and Industrial Strategy about its performance in 2021–22.1
Government Response Summary
The government states that Business, Energy and Industrial Strategy can conclude recovery is unrealistic for certain debts due to business cessation, poor value for money, or reputational risk. DBT has also commissioned a Non-Executive Director to review assurance, reconciliation, and recovery activity for irregular payments, with a report due in Summer/early Autumn 2023.
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11 Conclusion Accepted
Lenders self-report on performance within the British Business Bank’s portal, and the Department has published data on this performance as at 31 July 2022.22 The portal was designed for administering the guarantee rather than managing the loans.23 Due to lenders following their ‘business as usual’ procedures there is inconsistency in …
Government Response Summary
The government agrees with the committee and, despite rejecting the assertion of 'lack of curiosity,' is undertaking extensive work to improve outcomes. This includes developing the lender portal, standardising data, improving analysis, enhancing policies and procedures, piloting additional actions, and conducting targeted audits and negotiations to address poor lender performance.
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12 Conclusion Accepted
The Department gathers information from the lenders in addition to the (notably limited) requirements in original agreements.25 We had also taken evidence from Natwest, HSBC, Starling Bank and Paragon Bank. The lenders told us that all information requested by the Department has been provided.26 However, the Department has not established …
Government Response Summary
The government agrees with the committee and is actively working to improve lender performance and information gathering. This includes developing the lender portal, standardising data definitions, improving analysis, and reviewing the range of data published to ensure a comprehensive understanding of lender-held information.
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15 Conclusion Accepted
However, funding for counter fraud activities remains low, with limited recoveries being made. The Department’s National Investigation Service (NATIS), a law enforcement agency partnered with the Department since September 2020, has received £13.2m in funding. The Department told us that NATIS have 558 open investigations, recovered £5.8 million of irregular …
Government Response Summary
The government agrees with the committee's conclusion and states the recommendation is implemented. It has developed an overarching BBLS Counter Fraud strategy and is commissioning a series of pilots to test additional recovery activities for suspected wrongdoing, with plans for next steps to consider further recovery action.
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18 Conclusion Accepted
The statement of AO’s responsibilities in the Department’s ARA outlines the Accounting Officer’s responsibility for the propriety and regularity of the finances allocated to them.36 This is reinforced through HM Treasury’s Managing Public Money 28 BEIS Annual Report & Accounts 2020–21 (parliament.uk) p6 29 The Bounce Back Loan Scheme: an …
Government Response Summary
The government agrees with the committee's conclusion and states the recommendation is implemented. It outlines how public bodies' Chief Executives are designated as Accounting Officers responsible for robust governance and financial management, and how DBT is considering future relationships and assurance following machinery of government changes.
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20 Conclusion Accepted
The Companies House annual report and accounts continues to show an increase in the number of the companies registered. The Department considers this to be a reflection of wider international trends and increased entrepreneurial activity.41 However, the rise in registrations also increases the likelihood that the Companies House register contains …
Government Response Summary
The government disagrees with the committee's framing of the issue, particularly regarding 'fake entries,' but confirms and elaborates on its ongoing reforms through the Economic Crime and Corporate Transparency Bill. These reforms will strengthen Companies House's powers to improve transparency, check identities, and combat economic crime by enhancing investigation and enforcement.
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22 Conclusion Accepted
The Horizon IT system used by sub postmasters and subpostmistresses erroneously recorded shortfalls of cash in local Post Office branches over a 20-year period. The Post Office blamed many of the shortfalls on sub postmasters and sub postmistresses, despite it being the Horizon IT system was at fault. Post Office …
Government Response Summary
The government agrees with the Committee’s recommendation and has provided details of the total value of payments made to date and the proportion of the total payments that this represents, for both the Historical Shortfall and Historical Convictions schemes and indicated when it expects all claims to be settled.
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23 Conclusion Accepted
We drew the Department’s attention to media reports relating to individual cases where payments had not yet been made or where claimants had been forced to accept half of what they were entitled to; and asked the Department what they were doing about these cases.47 The Department stated that in …
Government Response Summary
The government agrees with the committee's conclusion and states the recommendation is implemented. It provides a detailed update on the significant progress in delivering compensation, including the number of offers and payments made under the Historical Shortfall Scheme and the Overturned Historical Convictions Scheme, and notes future funding for a tax treatment issue.
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24 Conclusion Accepted
We asked whether the Department will in effect be funding the full bail out of the estimated compensation. The Department stated that of the estimated £150 million provided for the Historical Shortfall Scheme, £63.3 million will be funded by the Department and for the Overturned Historical Convictions Scheme, the Department …
Government Response Summary
The government agrees with the committee's conclusion and states the recommendation is implemented. It provides an update on the progress of compensation payments under both the Historical Shortfall Scheme and the Overturned Historical Convictions Scheme, detailing the number of offers and payments made, and notes further funding is being prepared for a tax treatment issue.
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