Source · Select Committees · Public Accounts Committee
Recommendation 15
15
Secretary of State owns Post Office, which runs four postmaster compensation schemes
Recommendation
The Secretary of State is the sole shareholder in Post Office Limited, whose principal objective is to provide retail post office services through a national network of branches. Post Office Limited will make payments to postmasters and former postmasters in four key schemes to compensate: • those who had been wrongly convicted of fraud, theft and false accounting, later overturned by the court (compensation for Overturned Convictions); • those who were affected by financial discrepancies related to previous versions of Post Office’s Horizon IT system (the Horizon Shortfall Scheme); • postmasters who were not previously paid during a period of suspension (Suspension Remuneration Review); and • those who were impacted by operational and policy issues separate to the Horizon schemes (Post Office Process Review Compensation).
Government Response
A response document is linked to this report, dated 16 May 2025. Response attribution to this conclusion has not been verified. Read the response document ↗