Source · Select Committees · Public Accounts Committee

Recommendation 25

25 Accepted

Residents still lack sufficient information and transparency regarding their building's remediation progress

Conclusion
In 2020 the previous Committee noted that many residents were not being kept informed about the process of remediation and requested that MHCLG set out how it would improve transparency.42 We therefore asked whether government was now doing enough to help residents whose lives felt on hold while they waited to find out if their buildings needed remediation, and if so when it might happen. Homes England said it was working on “various routes” to enable this. It told us that its ‘Tell Us’ tool allowed residents to ask if their buildings are being investigated by the Cladding Safety Scheme and receive confirmation back within 48 hours. It said it was also working to open up the Cladding Safety Scheme database to local authorities and local fire and rescue services and was piloting this with Greater Manchester Fire and Rescue Service but had yet to explore options for sharing data with the public.43 We asked whether there was more it could do to publicise the ‘Tell Us’ tool in order to raise awareness and provide reassurance to residents. Homes England agreed and said it also had work underway with local authorities and that it hoped that the implementation of local remediation acceleration plans, as outlined in the Plan, would help raise awareness of some of its tools and give them some local exposure.44
Government Response Summary
The government committed to writing to the Committee annually from Summer 2025 until Summer 2029 to provide updates on remediation progress for 18m+ and 11m+ buildings.
Government Response Accepted
HM Government Accepted
3.1 The government agrees with the Committee’s recommendation. Target implementation date: Summer 2025 3.2 The government will write to the Committee annually from Summer 2025, until Summer 2029 when, in alignment with the RAP, all 18m+ buildings with unsafe cladding in government-funded schemes will be remediated, and every 11m+ building will either be remediated, have a completion date, or landlords will face severe penalties.