Source · Select Committees · Public Accounts Committee

Recommendation 15

15 Acknowledged

Addressing the AI skills gap is crucial for responsible and ethical public sector AI adoption.

Recommendation
Written evidence we received emphasised the importance of addressing this skills gap, raising concerns about the public sector’s ability to take advantage of the opportunities of AI responsibly and ethically without 28 Qq 10–11 29 Q 57 30 Q 20 31 C&AG’s Report, figure 9 32 DSIT, State of digital government review, January 2025, pp. 29–31 33 Q 25 13 greater expertise. Recommendations included building partnerships between the public and private sectors as well as academia, improving basic AI literacy within the public sector, increasing pay for specialist skills, and building AI competencies into existing professional development frameworks.34
Government Response Summary
The government agrees with the recommendation to address the digital skills gap in the public sector but provides only general plans such as refining frameworks, developing talent pipelines, and encouraging skills exchange. More detail is promised in the forthcoming Digital and AI Roadmap.
Government Response Acknowledged
HM Government Acknowledged
3. PAC conclusion: There are persistent digital skills shortages in the public sector and DSIT’s plans to address the skills gap may not be enough. 3. PAC recommendation: DSIT and Cabinet Office should write to the committee alongside publication of the Digital and AI Roadmap to: • explain how the planned reforms are expected to resolve the skills gap and by when, including how they will encourage the flow of digital skills between the private and public sectors, ensure digital leaders are more influential in decision making and embed a digital–first ethos into the civil service. • explain how they will monitor and evaluate the reforms so they can take action swiftly if reforms are not successful, and • set out their plans for reporting progress publicly. 3.1 The government agrees with the Committee’s recommendation. Target implementation date: March 2026 3.2 DSIT acknowledges the ongoing digital skills gaps across the public sector and is taking active steps to implement reforms that address this challenge. 3.3 To strengthen leadership and invest in talent, the government is introducing a requirement for all executive committees to include digital leaders and for boards to appoint digital non-executive directors by 2026. The role of the Government Chief Digital Officer has also been elevated to increase strategic influence over key decisions. 3.4 Further action to attract, retain, and develop digital and data talent is being taken through the refinement of the Government Digital and Data Pay Framework and Capability Framework. 3.5 To support long-term workforce planning, talent pipelines are being developed and cross-sector skills exchange encouraged through initiatives such as TechTrack, the AI Accelerator, and the Digital Secondments Programme. 3.6 The impact of these initiatives will be monitored and evaluated through the Workforce Commission’s bi-annual reporting, the Senior Civil Service Benchmarking Tool, and ongoing workforce data collection. Transparency will be maintained through public reporting, including updates on digital leadership appointments, publication of Workforce Commission outputs (where appropriate), and the launch of major programmes such as TechTrack. 3.7 Further detail on these measures will be set out in the forthcoming Government Digital and AI Roadmap.