Select committee: Public Accounts Committee

Conclusion 9

23rd Report - The cost of the tax system Published 30 Apr 2025 Addressed to HM Treasury
Conclusion (the committee's words)
We asked HMRC about the cost implications of running the Scottish Income Tax system. HMRC said the way it administers Scottish Income Tax is same as for UK Income Tax. The Scottish Government pays for the “bit more money” HMRC spends on IT and accounting needed, for example, to make sure that it accounts for Scottish Income Tax separately. It said that the additional rate band in Scotland makes its Income Tax system slightly more complex which might generate more customer contact, but this was at the margins.14

From: Public Accounts Committee, 23rd Report - The cost of the tax system (HC 645), 30 April 2025

Government response

The government responded to the whole report on 18 September 2025.

Summary written by Accountability Index from the government's response. It is not the government's own words.

The government states that it "agrees with the Committee's recommendation" on each of the report's recommendations, and reports that several are already implemented while others carry target dates.

  • On simplification, the government will publish HMRC's Transformation Roadmap in summer 2025, which "will include the metrics HMRC will use to report progress".
  • On trust, the government agrees with both recommendations and describes them as "Recommendation implemented", citing annual customer surveys, complaints data and focus groups.
  • On compliance productivity, it says HMRC "will recruit an additional 5,500 compliance staff by March 2030", alongside other measures to close the tax gap.
  • On legacy IT, HMRC "will write to the Committee" on its remediation plans, forecast cost and expected savings, with a target implementation date of September 2025.

Read the government's response ↗ Report an error