Recommendation 32

GCF explained that government has historically sought to exercise buying power through competition between technology suppliers. Increasingly, the technology market is being dominated by a small number of very large suppliers. We observed that moving between digital suppliers, particularly cloud providers, is not something to be undertaken lightly because the change can be very expensive, complex and disruptive. Both DSIT and GCF recognised that this gives customers, including government, a more limited choice and so they need to become more sophisticated buyers.55