Select committee: Public Accounts Committee
Conclusion 29
13th Report - Regulation of water, energy and broadband
Published 11 Sep 2026
Addressed to HM Treasury
Public Accounts Committee Regulation of water, energy and broadband All items in this report Report on parliament.uk ↗ Inquiry on parliament.uk ↗
Conclusion (the committee's words)
In its White Paper responding to the Independent Water Commission review of the water sector chaired by Sir John Cunliffe, the Department for Environment, Food and Rural Affairs (Defra) has committed to establishing an independent ombudsman.81 In written correspondence, Ofwat told us that Defra is currently consulting on establishing a statutory water ombudsman, to support customers with complaints as part of wider reforms to the water sector.82 Statutory consumer representation in broadband
From: Public Accounts Committee, 13th Report - Regulation of water, energy and broadband (HC 105), 11 September 2026
Government response
Government response awaited: deadline 11 November 2026.