Select committee: Public Accounts Committee

Conclusion 20

13th Report - Regulation of water, energy and broadband Published 11 Sep 2026 Addressed to HM Treasury
Conclusion (the committee's words)
Each regulator has its own definition of vulnerability, including financial vulnerability.56 Martin Lewis told us that regulators could be doing more to define who should and shouldn’t be protected in such circumstances.57 For example, in markets with competition, regulators promote switching to consumers as a means by which they can obtain the best deal for themselves. While some people can benefit from competition and switching, other groups find it challenging to navigate such complex markets.58

From: Public Accounts Committee, 13th Report - Regulation of water, energy and broadband (HC 105), 11 September 2026

Government response

Government response awaited: deadline 11 November 2026.