Select committee: Public Accounts Committee

Conclusion 17

2nd Report - NAO financial audit insights 2024–25 Published 22 May 2026 Addressed to HM Treasury
Conclusion (the committee's words)
However, while government generally manages business-as-usual IT changes and processes reasonably well, it often finds major IT change or digital transformation more challenging, which can lead to serious and ongoing impacts for the running of an organisation.41 The NAO’s recent audits and our own inquiries into major IT change programmes across government indicate frequent weaknesses in governance and capabilities, skills, decision-making, and learning lessons.42

From: Public Accounts Committee, 2nd Report - NAO financial audit insights 2024–25 (HC 94), 22 May 2026

Government response

The government responded to the whole report on 4 August 2026 (deadline 22 July 2026).

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