Source · Select Committees · Public Accounts Committee
Recommendation 18
18
The Cabinet Office’s ‘blueprint’ exercise in 2018 set consistent expectations for functions and introduced more...
Conclusion
The Cabinet Office’s ‘blueprint’ exercise in 2018 set consistent expectations for functions and introduced more regularised reporting from functions on their performance, costs and benefits.32 The National Audit Office noted that data quality would be central to the success of these reporting initiatives but found cross-departmental data to be poor.33 We asked the Cabinet Office whether it agreed with the National Audit Office’s assessment that data on impacts was poor. The Cabinet Office told us it had a long way to go in this area before costs and benefits data is robust enough to support the value of the functions.34 It noted specific difficulties in measuring impact in functions such as HR which, unlike the Commercial function, does not have clear savings figures associated with it.
Government Response
Not Addressed
HM Government
Not Addressed
6.1 The government agrees with the Committee’s recommendation. Target implementation date: April 2021 6.2 In 2020, the measuring the impact of government functions (to deliver better outcomes and public services) project, commissioned by the Civil Service Chief Operating Officer from the Chief Executive Officer of the Government Internal Audit Agency, concluded that measuring four factors provides an assessment of whether the government functions are improving their contribution to the delivery of public service outcomes. These four factors are: ● Functional relationships - how senior officials in departments assess the strength of their relationships with the government functions; ● Financial and non-financial benefits - whether the government functions are delivering financial and non-financial benefits to departments and improving their return on investment (RoI); ● Process efficiency - whether internal functional processes are becoming more efficient - i.e. productivity and process times; and ● Functional capability - Do the Government functions have the required capability - i.e. professional expertise and whether functional standards are being applied. 6.3 These are being used to develop a performance framework for use at the start of the 2021-22 financial year, which starts with a set of common questions that would apply to all of the functions. Functions are currently deciding on their most appropriate metrics which would answer these questions, some of which will vary from function to function, given their differing subject matter. The Finance function has designed its performance framework and will begin reporting in April 2021. HM Treasury is collaborating closely with the Government Internal Audit Agency and the Cabinet Office to help ensure a consistent and robust approach to measuring functional impact. 6.4 Functions are also playing a key role in advising and supporting departments as part of the government’s reformed planning and performance framework. Following on from the publication of provisional priority outcomes and metrics alongside Spending Review 2020, functions are supporting the development of departments’ Outcome Delivery Plans. This includes determining how functional activity supports the delivery of an organisation’s priority outcomes and wider objectives, helping identify and manage delivery risks and assessing deliverability. 6.5 Beyond this work, the Green Book provides a common methodology across government on the design and appraisal of proposals that achieve government policy objectives and deliver social value. It provides guidance on measuring costs and benefits, alongside guidance on monitoring and evaluating before, during and after implementation. The Green Book Review 2020 made numerous changes to make the guidance easier to apply in practice and placed greater emphasis on both the importance of establishing clear objectives and high-quality evaluation. In addition, to ensure that this world-leading framework has real-world impact, HM Treasury is embarking on a widespread agenda of culture-change to ensure the guidance of the Green Book is followed not just in economic appraisal but in supporting policy development and delivery across government.