Source · Select Committees · Public Accounts Committee
Recommendation 11
11
“Building Our Future Locations” is one of the major programmes in HMRC’s transformation portfolio.
Conclusion
“Building Our Future Locations” is one of the major programmes in HMRC’s transformation portfolio. It consists of creating 13 regional centres, redeploying staff and disposing of buildings.31 In terms of the impact of the COVID-19 pandemic on HMRC’s plans for these regional centres, the Department told us that it remains committed to reforming its office estate and its overall strategy has not changed. HMRC explained that its legacy of a large number of small offices no longer fits what it needs as a modern tax authority. There have been some delays to the programme because of the impact of the pandemic on the construction industry but the Department continues to make progress.32 Its Annual Report notes that 12 sites for its new regional offices have been secured, nine centres are being built and fitted out, and three are already open (in Croydon, Bristol and Belfast).33
Government Response
A response document is linked to this report, dated 26 March 2021. Response attribution to this conclusion has not been verified. Read the response document ↗