Source · Select Committees · Public Accounts Committee
Recommendation 11
11
“Building Our Future Locations” is one of the major programmes in HMRC’s transformation portfolio.
Conclusion
“Building Our Future Locations” is one of the major programmes in HMRC’s transformation portfolio. It consists of creating 13 regional centres, redeploying staff and disposing of buildings.31 In terms of the impact of the COVID-19 pandemic on HMRC’s plans for these regional centres, the Department told us that it remains committed to reforming its office estate and its overall strategy has not changed. HMRC explained that its legacy of a large number of small offices no longer fits what it needs as a modern tax authority. There have been some delays to the programme because of the impact of the pandemic on the construction industry but the Department continues to make progress.32 Its Annual Report notes that 12 sites for its new regional offices have been secured, nine centres are being built and fitted out, and three are already open (in Croydon, Bristol and Belfast).33
Government Response
Acknowledged
HM Government
Acknowledged
3.1 The government agrees with the Committee’s recommendation. Target implementation date: July 2021 3.2 The department is satisfied that its estates strategy continues to offer value for money in the light of the likely short- and long-term impacts of the COVID-19 pandemic on the department’s requirement for office space and on office rents. 3.3 Before making contractual commitments for its regional centres, the department obtained independent qualified professional advice which confirmed that the flexible lease terms they negotiated offer the best balance of value when building modern offices in locations with a large long-term government presence. It also built in terms enabling the department to sublet space if needed and build in future flexibility. 3.4 While the experience of working during the COVID-19 pandemic is likely to have longer term implications for ways of working, the department expects to continue to be an office-based organisation, requiring high-quality workspaces where people can work together and develop their careers. The department will review what this means in terms of space requirements and work with the Government Property Agency to ensure space freed up by HMRC is made available to other departments who wish to secure long-term space, to support the government’s Places for Growth Programme. The high quality of the department’s regional centre office accommodation, and their prime location in Government Hubs, mean that they are eminently suitable for use by other government departments and there has already been demand from other departments for space in HMRC’s regional centres. 3.5 The lease terms negotiated by the department ensure optimum rental costs in the light of the expected long-term occupation of the offices by HMRC and other government departments.