Select committee: Public Accounts Committee
Recommendation 9
57th Report - Government services: Generating income
Published 10 Dec 2025
Addressed to HM Treasury
Public Accounts Committee Government services: Identifying costs and generating income All items in this report Report on parliament.uk ↗ Inquiry on parliament.uk ↗
Recommendation (the committee's words)
The NAO reported that of the seven services examined, six aimed to achieve 100% cost-recovery, but these six averaged only 88% recovery in 2023-24, leading to a shortfall of £340 million.16 The Treasury acknowledged that it has perhaps been too passive, relying primarily on accounting officers. Treasury accepted that it now needs to adopt a more systematic approach to monitoring, assessing and supporting departments in setting fees and charges. The Treasury told us it plans to improve regular assessment, transparency, efficiency and sharing best practice.17
From: Public Accounts Committee, 57th Report - Government services: Generating income (HC 890), 10 December 2025
Government response
The government responded to the whole report on 1 April 2026 (deadline 10 February 2026).