Recommendation 8

We heard charging bodies would value more signposting of where to go for expert advice and support and to learn from others’ experience. DVLA told us that more can be done to share good practice and that it is important to get those responsible for fees together to talk about what they are doing and some of the challenges.14 We asked the Treasury, given it has oversight across all the bodies that are setting the fees and charges, how it can help them learn from each other by sharing good practice. The Treasury told us that it has recently set up a working group in the Government Finance Function to share best practice on fees and charges and to be a feedback mechanism for the Treasury. The Treasury agreed that learning from best practice is helpful in terms of setting out things that departments should consider as standard.15 Strengthening oversight to improve financial management