Source · Select Committees · Public Accounts Committee

Recommendation 11

11

Problems with the programme were compounded by instability among its senior leadership.

Conclusion
Problems with the programme were compounded by instability among its senior leadership. The programme had four different Senior Responsible Owners (SRO) between 2014 and 2020, with the current SRO being the longest serving after just over 2 years in post.21 The Department has also had three Permanent Secretaries during the life of the programme. The Department has acknowledged that previous SROs had other roles outside the programme, reducing their time and focus on the programme. The Department stated that it has changed this situation so that being the SRO on programmes of this size is a full-time role and has committed to seeking greater continuity in the position, with the expectation that the current SRO should stay in post until programme delivery.22
Government Response

A response document is linked to this report, dated 31 August 2021. Response attribution to this conclusion has not been verified. Read the response document ↗