Source · Select Committees · Public Accounts Committee
Recommendation 18
18
The OPSS estimated that 15% of products bought for the home now include ‘smart’ technology.
Conclusion
The OPSS estimated that 15% of products bought for the home now include ‘smart’ technology. Products that are connected to the internet create new product safety risks, such as cyber-security risks in the example of a baby monitor which could be subject to hacking. The Department and OPSS recognised such risks, but also noted the opportunities presented by technology to make products safer. In particular, the OPSS described the potential of ‘smart’ technology to identify and alert consumers to product faults, prompt recalls or use updates to increase safety features. The Department and the OPSS recently consulted on a review of the product safety regime. The Department told us that it is considering how to better regulate products with a mix of hardware and software as part of this review.34 Regulatory capacity and skills
Government Response
Acknowledged
HM Government
Acknowledged
4: PAC conclusion: Gaps in the regulatory framework make it harder to protect consumers from new risks presented by online marketplaces and emerging technologies. 4.1 The government agrees with the Committee’s recommendation. Target implementation date: Spring 2022 4.3 In OPSS’ first three years, it has conducted significant research into emerging technologies, such as ‘smart’ products, and set up a major review into the product safety system looking to ensure UK regulations are fit for purpose now and in the future. OPSS is creating a robust approach to working with and holding to account online retailers and preventing unsafe products from reaching consumers. OPSS continues to develop this. OPSS’ data strategy, product safety review and regulatory strategy will all help to address aspects of these challenges.