Recommendation 25

The risk profile of a programme may shift with changes to the commercial approach or how this is managed during a reset. For a reset, the government body will need to consider what existing arrangements with delivery partners mean for how to undertake a reset and what it could achieve.89 Programme teams need to work with suppliers and delivery partners to establish an effective relationship for the reset and beyond.90 The SRO for electronic monitoring mentioned the role of the Government Commercial Function. It was very helpful to them as they were working through how to reset their commercial relationship with a provider who was a strategic government supplier.91 We were told that their relationship with the supplier has improved post settlement.92 The SRO for Universal Credit raised the importance of time to have discussions with suppliers to create a win- win situation.93 80 Qq 161–162 81 Qq 136–137 82 C&AG’s Report, para 2 83 Qq 97, 104, 134 84 C&AG’s Report, para 14 85 C&AG’s Report, para 27 86 Qq 21–22 87 Q 65 88 Q 68 89 Q 150; C&AG’s Report, para 18–19 90 C&AG’s Report, para 18 91 Q 17 92 Q 83 93 Q 84 16 Resetting government programmes