Source · Select Committees · Public Accounts Committee

Recommendation 24

24

Programme resets introduce new risks requiring a fundamental reassessment of the risk profile.

Recommendation
In focusing on the underlying issues, and as a reset significantly changes what or how a programme delivers, it introduces new risks and opportunities that need to be identified and managed.85 The SRO for Ajax told us how the 2018 programme reset aimed to protect the delivery date, but this introduced new risks impacting the scheduling and has meant the programme has had to be reset again.86 He described a core lesson being the need to fundamentally reassess the risk profile and landscape when making significant programme changes, which had not been fully done on Ajax.87 The SRO for Universal Credit also spoke about managing risks, and trade-offs with the timetable.88
Government Response

A response document is linked to this report, dated 18 November 2023. Response attribution to this conclusion has not been verified. Read the response document ↗