Select Committee · Public Accounts Committee

COVID-19: Support for jobs

Status: Closed Opened: 21 Oct 2020 Closed: 25 Mar 2021 16 recommendations 6 conclusions 1 report

In mid-November the Committee will question the most senior officials at the Treasury and HM Revenue & Customs (HMRC) in its latest inquiry into the Government’s response to the Covid-19: this time on the programmes to support jobs during the pandemic. The Government implemented the Coronavirus Job Retention Scheme - widely known as the “furlough … Show more

Reports

1 report
Title HC No. Published Items Response
Thirty-fourth Report - Covid-19: Support for jobs HC 920 20 Dec 2020 22 Responded

Recommendations & Conclusions

22 items
2 Recommendation Thirty-fourth Report - Covid-19: Suppor… Accepted

The age of the Self Assessment system made it more difficult for HMRC to provide...

The age of the Self Assessment system made it more difficult for HMRC to provide financial support for the self-employed. Its tax system for the self-employed lags behind that available in other countries. The Self Assessment system was built in the 1990s, and its design and age limits the amount, … Read more

Government response AI summary
The government accepts the recommendation and committed to providing an explanation by March 2021, detailing how insights from other countries' self-employed tax systems are being applied to the Making Tax Digital programme and wider tax administration strategy.
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HM Treasury
3 Recommendation Thirty-fourth Report - Covid-19: Suppor… Accepted

The Departments have not done enough to reduce the number of people excluded from the...

The Departments have not done enough to reduce the number of people excluded from the schemes. The Departments still do not have a complete assessment of the number of people excluded from the first phase of CJRS and SEISS up to the end of October 2020, but the best estimate … Read more

Government response AI summary
The government accepts the recommendation and states it has been implemented, having investigated data sources for excluded groups and liaised with other departments. It explained that schemes balanced support with fraud prevention using existing HMRC data, and highlighted ongoing efforts through the 10-year Tax Administration …
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HM Treasury
4 Recommendation Thirty-fourth Report - Covid-19: Suppor… Accepted in Part

The Departments did not evaluate the schemes or identify which the groups they support before...

The Departments did not evaluate the schemes or identify which the groups they support before extending them. Both the schemes have been extended due to the prolonged impact of the pandemic, but the Departments have not yet produced evaluations of the initial CJRS and SEISS schemes. HMRC provides monthly updates … Read more

Government response AI summary
The government accepted the recommendation, stating HMRC already monitors and publishes statistics including age and gender. It committed to collecting new primary research on jobs outcomes and will evaluate the schemes, with the evaluation aiming to include employment impact, although specific monthly reporting on all …
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HM Treasury
5 Recommendation Thirty-fourth Report - Covid-19: Suppor… Accepted

The Departments will not know the actual levels of fraud and error within these schemes...

The Departments will not know the actual levels of fraud and error within these schemes until 2021. HMRC does not expect to have a statistical estimate of the total fraud and error levels across both schemes until the end of 2021. Whilst waiting for this estimate, there are other metrics … Read more

Government response AI summary
The government accepts the recommendation, agreeing to write to the Committee by March 2021. It confirms provisional fraud and error assessments are in place, with ongoing improvement of evidence, and outlines its risk-based and post-payment compliance approach for recovering incorrectly claimed grants.
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HM Treasury
6 Recommendation Thirty-fourth Report - Covid-19: Suppor… Not Addressed

Too much chopping and changing of the new schemes has created uncertainty for the UK...

Too much chopping and changing of the new schemes has created uncertainty for the UK nations, regions and businesses, regarding financial support and job security. Nations, regions and businesses, as well as their employees, need as much certainty as possible to allow them to plan ahead. Instead what they got … Read more

Government response AI summary
The government response discusses the Bounce Back Loan Scheme and its features, entirely failing to address the committee's recommendation regarding providing clarity and forewarning for employment support arrangements.
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HM Treasury
7 Recommendation Thirty-fourth Report - Covid-19: Suppor… Accepted

We are concerned that HM Treasury is unable to explain how much the extended schemes...

We are concerned that HM Treasury is unable to explain how much the extended schemes are forecast to cost or what would constitute value for money. HM Treasury argues that it falls to the Office for Budget Responsibility (OBR) to produce forecast costs for the scheme extensions. However, HM Treasury … Read more

Government response AI summary
The government agrees with the recommendation and states it has been implemented, confirming that the Permanent Secretary to the Treasury wrote to the committee on 20 January 2021, outlining how HM Treasury will assess value for money for the extended schemes.
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HM Treasury
1 Conclusion Thirty-fourth Report - Covid-19: Suppor… Not Addressed

On the basis of a report by the Comptroller and Auditor General, we took evidence...

On the basis of a report by the Comptroller and Auditor General, we took evidence from HM Treasury and HM Revenue & Customs (HMRC) about the employment support schemes that they have established since the start of the covid-19 pandemic.1

Government response AI summary
The government's response is entirely unrelated to the committee's introductory statement about employment support schemes, instead discussing cash access and related legislation.
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HM Treasury
8 Conclusion Thirty-fourth Report - Covid-19: Suppor… Acknowledged

HMRC used the data in its Self Assessment system to calculate how much self- employed...

HMRC used the data in its Self Assessment system to calculate how much self- employed people would receive as part of the SEISS grant award. However, this was developed in the 1990s and lags behind other countries’ systems. HMRC told us that with better quality data it may have been … Read more

Government response AI summary
The government acknowledges the committee's conclusion regarding the age and limitations of the Self Assessment system, outlining its commitment to the Making Tax Digital programme as part of its 10-year Tax Administration Strategy to enhance understanding of the international landscape.
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HM Treasury
9 Conclusion Thirty-fourth Report - Covid-19: Suppor… Not Addressed

HMRC’s investment in its RTI system meant that, unlike SEISS, eligibility for CJRS was based...

HMRC’s investment in its RTI system meant that, unlike SEISS, eligibility for CJRS was based on more up-to-date data. The RTI system is used on a monthly basis by employers to submit tax information on their workforce to HMRC. HMRC said that this information was vital in enabling it to … Read more

Government response AI summary
The government states that HMRC utilized its existing Real Time Information and Self Assessment systems for tax data, but does not address the committee's concern about the increased risk of employers misstating their positions.
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HM Treasury
10 Recommendation Thirty-fourth Report - Covid-19: Suppor… Accepted

The extension of both schemes was announced in November 2020.

The extension of both schemes was announced in November 2020. At that stage the initial schemes had not been formally evaluated. The Departments told us that they were undertaking informal evaluations to help them tailor their communications to those the schemes were aimed at. They explained that they would be … Read more

Government response AI summary
The government agrees with the recommendation and states it has already implemented it by regularly monitoring and publishing official statistics on CJRS and SEISS, including take-up by area, age, and gender, and has published a detailed evaluation plan for CJRS.
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HM Treasury
11 Recommendation Thirty-fourth Report - Covid-19: Suppor… Accepted

We asked whether the Departments had undertaken any evaluation on the regional differences in take-up...

We asked whether the Departments had undertaken any evaluation on the regional differences in take-up or the schemes and take-up by groups with protected characteristics.24 HMRC currently reports monthly on the cost of the schemes and provides analysis on take-up by different demographics. The data for October 2020 showed that … Read more

Government response AI summary
The government agrees with the recommendation and states it has already implemented it by regularly monitoring and publishing official statistics on CJRS and SEISS, including take-up by area, age, and gender, and has published a detailed evaluation plan for CJRS.
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HM Treasury
12 Recommendation Thirty-fourth Report - Covid-19: Suppor… Accepted

HMRC’s initial planning assumptions suggested that the level of fraud and error would be 5%...

HMRC’s initial planning assumptions suggested that the level of fraud and error would be 5% to 10% within CJRS and 1% to 2% within SEISS. We asked whether it expected the level of fraud and error to change under the new scheme. HMRC told us that it had originally estimated … Read more

Government response AI summary
The government accepts the recommendation, agreeing to write to the Committee by March 2021. It confirms provisional fraud and error assessments are in place, with ongoing improvement of evidence, and outlines its risk-based and post-payment compliance approach for recovering incorrectly claimed grants.
Read full response →
HM Treasury
13 Conclusion Thirty-fourth Report - Covid-19: Suppor… Acknowledged

As many as 2.9 million people may have been excluded from the first versions of...

As many as 2.9 million people may have been excluded from the first versions of CJRS and SEISS. The NAO found that people were excluded either because of policy design choices or due to constraints in the tax system. An estimated 1.1 million people were excluded from CJRS because HMRC … Read more

Government response AI summary
The government acknowledges the committee's conclusion regarding the millions excluded from CJRS and SEISS. It explains the rationale for eligibility criteria based on available HMRC data and notes efforts to extend support to some groups, as well as future plans through the 10-year Tax Administration …
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HM Treasury
14 Conclusion Thirty-fourth Report - Covid-19: Suppor… Acknowledged

We were concerned that the extension to SEISS could leave more self-employed people without support...

We were concerned that the extension to SEISS could leave more self-employed people without support than the initial scheme. HMRC based eligibility for the initial SEISS on tax return data up to 2018–19 and estimated, as part of initial planning at the start of lockdown, that this meant around 0.2 … Read more

Government response AI summary
The government acknowledges the committee's concern about SEISS exclusions and data limitations for the newly self-employed. It reiterates the rationale for scheme design based on available HMRC data and highlights ongoing efforts through the 10-year Tax Administration Strategy to develop a real-time digital tax system.
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HM Treasury
15 Recommendation Thirty-fourth Report - Covid-19: Suppor… Accepted

Two further groups that were largely excluded from support were freelancers and owner-managers of companies.

Two further groups that were largely excluded from support were freelancers and owner-managers of companies. Freelancers generally have short-term contracts with employers and as a result many might not have been on a company’s PAYE system at the cut-off point for furlough. HM Treasury said that was aware of the … Read more

Government response AI summary
The government accepts the recommendation, stating it has been implemented by investigating data sources for excluded groups and liaising with other departments. It reiterates that schemes prioritized existing HMRC data for verification and highlights ongoing efforts through the 10-year Tax Administration Strategy for better data.
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HM Treasury
16 Recommendation Thirty-fourth Report - Covid-19: Suppor… Accepted in Part

The initial CJRS scheme was due to end on 31 October 2020.

The initial CJRS scheme was due to end on 31 October 2020. In September, the government announced that it would be replaced by a Job Support Scheme (JSS) that would top up the wages of workers working at least one-third of their normal hours, with the employer also contributing.38 HM … Read more

Government response AI summary
The government agrees with the recommendation and commits to providing as much clarity and forewarning as possible, citing a CJRS extension announcement. However, it qualifies this by stating that certainty must be balanced with responsiveness to the evolving pandemic.
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HM Treasury
17 Conclusion Thirty-fourth Report - Covid-19: Suppor…

We noted that a large number of business, particularly within more restricted areas, had not...

We noted that a large number of business, particularly within more restricted areas, had not been able to operate normally for many months. While support for businesses is expected, it is essential that government provides this money as quickly as possible.46 The Job Retention Bonus was supposed to pay businesses … Read more

HM Treasury
18 Recommendation Thirty-fourth Report - Covid-19: Suppor… Accepted

Employees who were let go after 23 September 2020 can be rehired and furloughed again...

Employees who were let go after 23 September 2020 can be rehired and furloughed again with CJRS extended, but if they were let go before that date then it would not be possible to furlough them. HM Treasury told us this was similar to the approach it took when the … Read more

Government response AI summary
The government agrees with the recommendation and states it has implemented it, explaining that eligibility has been extended where possible while balancing fraud prevention. They highlight past actions and state they continue to explore further options.
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HM Treasury
19 Recommendation Thirty-fourth Report - Covid-19: Suppor… Accepted

We asked the Departments how much they expected the extended furlough scheme and the SEISS...

We asked the Departments how much they expected the extended furlough scheme and the SEISS would cost the taxpayer on top of the £55 billion spent so far. HM Treasury told us that it was not responsible for forecasting the expected cost of the scheme, which would be published by … Read more

Government response AI summary
The government agrees with the recommendation and states it has been implemented, confirming that the Permanent Secretary to the Treasury wrote to the committee on 20 January 2021 outlining how HM Treasury will assess value for money. Revised costs will be set out at the …
Read full response →
HM Treasury
20 Recommendation Thirty-fourth Report - Covid-19: Suppor… Accepted

HM Treasury asserted that this was a similar approach to that it had taken when...

HM Treasury asserted that this was a similar approach to that it had taken when introducing the original schemes in March.54 It told us that, at the height of the initial schemes in the spring, they cost around £10 billion per month, but that this had reduced “quite significantly” over … Read more

Government response AI summary
The government agrees with the recommendation and states it has been implemented, confirming that the Permanent Secretary to the Treasury wrote to the committee on 20 January 2021 outlining how HM Treasury will assess value for money. Revised costs will be set out at the …
Read full response →
HM Treasury
21 Recommendation Thirty-fourth Report - Covid-19: Suppor… Accepted

The total cost of the schemes is now estimated to be £76 billion, with OBR...

The total cost of the schemes is now estimated to be £76 billion, with OBR estimating that the extensions to the schemes will add an additional £21 billion to the total. We asked the Departments what calculations they had made of the value for money provided by the schemes. HM … Read more

Government response AI summary
The government agrees with the recommendation and states it has been implemented, confirming that the Permanent Secretary to the Treasury wrote to the committee on 20 January 2021, outlining how HM Treasury will assess value for money for the extended schemes. Revised costs will be …
Read full response →
HM Treasury
22 Recommendation Thirty-fourth Report - Covid-19: Suppor… Accepted

The condensed timetable for introducing the schemes meant that a lot of the standard documentation...

The condensed timetable for introducing the schemes meant that a lot of the standard documentation that would accompany such a major policy initiative—business cases, options appraisal and detailed cost-benefit analysis—wasn’t undertaken back in the spring.57 HM Treasury asserted that the potential economic costs and human cost of large-scale unemployment if … Read more

Government response AI summary
The government accepts the recommendation and states it has been implemented, confirming the Permanent Secretary to the Treasury wrote to the committee in January 2021 to outline the value for money assessment approach for the extended schemes. It details ongoing VFM evaluations for both CJRS …
Read full response →
HM Treasury

Oral evidence sessions

1 session
Date Witnesses
12 Nov 2020 Beth Russell · HM Treasury, Jim Harra · HMRC, Jo Rowland · HM Revenue and Customs, Sir Tom Scholar · HM Treasury View ↗

Who gave evidence

4 witnesses
WitnessOrganisationSessions
Beth Russell · Second Permanent Secretary HM Treasury 1
Jim Harra · Permanent Secretary and Chief Executive HMRC 1
Jo Rowland · Director General of Transformation HM Revenue and Customs 1
Sir Tom Scholar · Permanent Secretary HM Treasury 1

Correspondence

4 letters
DateDirectionTitle
15 Sep 2021 Correspondence from Jim Harra, Chief Executive and First Permanent Secretary, r…
16 Apr 2021 Correspondence from Jim Harra, Chief Executive and First Permanent Secretary, r…
15 Apr 2021 Correspondence from Tom Scholar, Permanent Secretary, HM Treasury, re Thirty-Fo…
26 Jan 2021 Correspondence from Tom Scholar, Permanent Secretary, HM Treasury, re Thirty-Fo…