Select Committee · Public Accounts Committee

Department for Work and Pensions Accounts 2019-20

Status: Closed Opened: 27 Jul 2020 Closed: 14 Sep 2020 12 recommendations 21 conclusions 1 report

For 32 years running, the National Audit Office has had to “qualify” the annual accounts of the Department for Work and Pensions (DWP) because of the rate and level of error and fraud in the Department’s payment of benefits. In its report on DWP’s accounts for 2019-20, the NAO says overpayment of benefits, whether due … Show more

Clear

Reports

1 report
Title HC No. Published Items Response
Twenty-Sixth Report - Department of Work and Pensions Accou… HC 681 18 Nov 2020 33 Responded

Recommendations & Conclusions

1 item
8 Conclusion Twenty-Sixth Report - Department of Wor… Acknowledged

The Department’s figures show that payment timeliness was maintained at around pre-COVID-19 levels.

The Department’s figures show that payment timeliness was maintained at around pre-COVID-19 levels. Its preliminary statistics show that 89% of new claims were paid on time and in full from 1 March 2020 to 26 May 2020.13 This followed the Department’s efforts to improve the portion of new claims paid … Read more

Government response AI summary
The government's response, which is identical to a response to a different recommendation, states the Department has learned from its flexible pandemic response and has strengthened capabilities for future challenges, thus confirming its ability to maintain performance, but does not directly address the specific observation …
Read full response →
HM Treasury

Oral evidence sessions

1 session
Date Witnesses
24 Sep 2020 Bozena Hillyer · Department for Work and Pensions, Neil Couling · Department for Work and Pensions, Nick Joicey · Department for Work and Pensions, Peter Schofield · Department for Work and Pensions View ↗

Who gave evidence

4 witnesses
WitnessOrganisationSessions
Bozena Hillyer · Director for Counter Fraud Compliance and Debt Department for Work and Pensions 1
Neil Couling · Director General Change and Resilience, and Unive… Department for Work and Pensions 1
Nick Joicey · Director General, Finance, Department for Work and Pensions 1
Peter Schofield · Permanent Secretary Department for Work and Pensions 1

Correspondence

2 letters
DateDirectionTitle
25 Oct 2021 Correspondence from Peter Schofield CB, Permanent Secretary, Department for Wor…
10 Jun 2021 Correspondence from Peter Schofield CB, Permanent Secretary, Department for Wor…