Evaluate impact of communications on reporting changes and update on fraud reporting feedback
Claimants not reporting changes in their circumstances remains a key cause of people not receiving the full amount of benefit they are entitled to. Unfulfilled eligibility occurs where a claimant fails to provide accurate information or evidence to the Department about their circumstances and as a result does not receive …
Government response. The government agrees to evaluate its communications campaign to encourage reporting changes of circumstances and publish the results. However, it rejects providing updates on individual fraud referrals due to data protection, but commits to publicising its counter fraud activities more …
HM Treasury