Lack of follow-up letters to unapplied Horizon Shortfall Scheme claimants raises settlement delay concerns.
We were concerned about the potential for further delay of settlements if letters which had not yet received a reply were not being followed up. We therefore asked the Department whether any chasing up of letters had occurred where no response had been received.19 The Department explained that it did …
Government response. The government agrees with the committee's concern regarding follow-up letters for HSS. While not explicitly confirming the consultation with the Advisory Board, it commits to finalizing letters for remaining HSS claimants by September 2025 and will write to unregistered HCRS …
HM Treasury