Recommendations & Conclusions
9 items
5
Conclusion
Seventy-Third Report - Access to urgent…
Rejected
Given long-standing declines in performance, we are not convinced the Department has sufficiently held NHS England to account for meeting targets and improving urgent and emergency care. The Department holds the NHS to account for performance in urgent and emergency care. It told us it works closely with NHS England …
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Given long-standing declines in performance, we are not convinced the Department has sufficiently held NHS England to account for meeting targets and improving urgent and emergency care. The Department holds the NHS to account for performance in urgent and emergency care. It told us it works closely with NHS England and that, together, they hold a shared analysis of the key issues in urgent and emergency care and an agreed view on the solutions that are needed. However, the NHS has not met targets for ambulance handovers since November 2017 and for A&E waits since July 2015, with wider declines in performance across the board. Against this background, we asked how effective the Department has Access to urgent and emergency care 7 been in holding NHS England to account for the declining performance. While the Department was at pains to say how closely it worked with NHS England and had a shared analysis, it did not articulate how it was adding any value in holding NHS England to account for making meaningful improvements to services for patients. Recommendation 5: The Department must improve how effectively it holds NHS England to account for performance against targets for access to urgent and emergency care. It should clearly articulate the respective roles of the Department and NHS England and set out the key steps the Department takes when its monitoring highlights underperformance.
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Government response AI summary
The government disagrees with the recommendation, explaining that Parliament has already articulated the roles of the Department and NHS England. It asserts that the Department maintains effective oversight through mandates, annual assessments, regular ministerial meetings, and Prime Minister-led stocktakes, underpinned by clear metrics.
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HM Treasury
6
Conclusion
Seventy-Third Report - Access to urgent…
Rejected
The unfunded and uncosted NHS Long Term Workforce Plan risks building in unsustainable financial pressures. The NHS Long Term Workforce Plan drawn up by NHS England only includes a commitment of an additional £2.4 billion to cover training costs for the first five years of the 15-year plan. The plan …
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The unfunded and uncosted NHS Long Term Workforce Plan risks building in unsustainable financial pressures. The NHS Long Term Workforce Plan drawn up by NHS England only includes a commitment of an additional £2.4 billion to cover training costs for the first five years of the 15-year plan. The plan does not include any estimate of total additional running costs for the significant increase in workers it has identified, such as salaries for an extra 260,000 to 360,000 staff. There is no information available on either the scale or source of how staff costs in future years will be met. Neither is there any cost or funding information on the other enablers without which the plan will fail for patients, such as expenditure on other salaries, estates, technology, and infrastructure. The true cost to the taxpayer of the plan will certainly be far higher than the amounts shared so far, but the Department would not commit to providing us or the NHS with longer-term certainty. Recommendation 6: As part of its Treasury Minute response, NHS England should provide an update to the Committee on the full cost of implementing its workforce plan over the next 15 years, including ongoing staff costs, training and recruitment costs, and the costs and underlying assumptions of necessary wider enablers such as technology and innovation, social care, and infrastructure. 8 Access to urgent and emergency care 1 Productivity, accountability and oversight
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Government response AI summary
The government disagrees with the recommendation to provide a full 15-year cost update to the Committee, stating that NHS England will submit its estimates for the full cost of the NHS from 2025-26 onwards to the government as part of the next Spending Review process, …
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HM Treasury
10
Conclusion
Seventy-Third Report - Access to urgent…
Rejected
We raised concerns over the effectiveness of the Department’s oversight of NHS England’s performance against its targets, including the A&E target for 95% of patients to be admitted, transferred, or discharged within four hours.23 This target has not been achieved in the eight years since July 2015. In March 2023, …
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We raised concerns over the effectiveness of the Department’s oversight of NHS England’s performance against its targets, including the A&E target for 95% of patients to be admitted, transferred, or discharged within four hours.23 This target has not been achieved in the eight years since July 2015. In March 2023, the proportion of all A&E departments meeting the standard was 71.5%.24 The Department told us that it has a completely shared analysis with NHS England and that it was focused on joint problem- solving.25
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Government response AI summary
The government disagrees with the Committee's concern over the effectiveness of its oversight of NHS England's performance, asserting it maintains close oversight through various mechanisms, including mandates and regular high-level meetings.
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HM Treasury
11
Conclusion
Seventy-Third Report - Access to urgent…
Rejected
The Department recognised that there is an element of accountability in its relationship with the NHS, and said it was holding NHS England to account through the trajectories set out in numerous recovery plans, from primary care to elective recovery. The Department believed that the NHS was on trajectory to …
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The Department recognised that there is an element of accountability in its relationship with the NHS, and said it was holding NHS England to account through the trajectories set out in numerous recovery plans, from primary care to elective recovery. The Department believed that the NHS was on trajectory to meet targets, but this was dependent on meeting ongoing challenges.26 NHS England confirmed that it was particularly worried about the next winter.27 When asked whether or not it was on trajectory for recovery for urgent and emergency services, NHS England told us that meeting Category 2 30-minute ambulance response time would be the most challenging as it required whole system-level working to achieve. However, NHS England remained confident that the plan was the right one, that early signs of better performance were visible, and that the NHS would perform better than it did last winter.28
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Government response AI summary
The government disagrees with the Committee's implicit concern regarding its oversight of NHS England's performance, stating it maintains effective oversight through mandates, regular ministerial meetings, and stocktakes.
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HM Treasury
12
Conclusion
Seventy-Third Report - Access to urgent…
Rejected
The Department acknowledged that there were different sides of its approach to holding the NHS to account. It recognised that if there was a problem arising in a local authority it may fall to the Department to address, whereas problems in local trusts would be the responsibility of NHS England.29 …
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The Department acknowledged that there were different sides of its approach to holding the NHS to account. It recognised that if there was a problem arising in a local authority it may fall to the Department to address, whereas problems in local trusts would be the responsibility of NHS England.29 The Department did not accept, however, suggestions that there were too many levels of NHS management, that there was duplication at national level, or that lines of accountability could be clearer and sharper.30
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Government response AI summary
The government explicitly disagrees with the committee's finding/implied recommendation regarding NHS management levels and accountability, defending the existing structure as articulated by Parliament and detailing its effective oversight mechanisms and performance monitoring.
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HM Treasury
28
Conclusion
Seventy-Third Report - Access to urgent…
Rejected
We pressed both the Department and NHS England on how the workforce plan would be paid for.80 NHS England stated that the current government’s commitment has been to fully fund the first five years of the plan.81 In future periods, there would be decisions for the then government to take …
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We pressed both the Department and NHS England on how the workforce plan would be paid for.80 NHS England stated that the current government’s commitment has been to fully fund the first five years of the plan.81 In future periods, there would be decisions for the then government to take about the total size of the NHS budget which would need to take account of the consequences for the plan, but these would be decisions for forthcoming spending reviews.82 The Department confirmed that NHS budgets beyond the current spending review were political decisions for the future and that the plan, although extending beyond the current funding period, makes no reference to the cost after the first five years.83
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Government response AI summary
The government explicitly disagrees with the committee's finding/implied recommendation regarding the long-term funding of the workforce plan, reiterating its £2.4 billion commitment for the first five years and stating future funding estimates will be part of the next Spending Review.
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HM Treasury
29
Conclusion
Seventy-Third Report - Access to urgent…
Rejected
The Department and NHS England told us that government had made a firm commitment of £2.4 billion of new money to fully fund the first five years of additional training places set out in the plan, until 2028.84 A planned expansion of medical school places up to 15,000 would be …
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The Department and NHS England told us that government had made a firm commitment of £2.4 billion of new money to fully fund the first five years of additional training places set out in the plan, until 2028.84 A planned expansion of medical school places up to 15,000 would be for the remaining 10 years, subject to additional funding. This money will also need to be phased, because it requires new medical schools and the 72 Q 114; C&AG’s Report, para 1.14 73 Q 116 74 Qq 114, 117 75 Q 118 76 Letter to the Committee dated 19 July 2023 from Sarah-Jane Marsh at NHS England 77 Q 66 78 Qq 60–61 79 Qq 61–62 80 Q 18 81 Q 7 82 Qq 13, 15 83 Qq 14, 16, 21 84 Qq 4, 13, 20 16 Access to urgent and emergency care expansion of school places in existing schools.85
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Government response AI summary
The government explicitly disagrees with the committee's finding/implied recommendation, reaffirming its £2.4 billion commitment to fund the first five years of the NHS Long Term Workforce Plan and stating that estimates for subsequent years will be submitted as part of the next Spending Review.
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HM Treasury
30
Conclusion
Seventy-Third Report - Access to urgent…
Rejected
NHS England confirmed that there is no specific funding for staff retention but said that it would be cost neutral. However, there are dependencies on several other factors that are important for retention. Staff wellbeing was outside the purview of the workforce plan and other measures, such as pension changes, …
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NHS England confirmed that there is no specific funding for staff retention but said that it would be cost neutral. However, there are dependencies on several other factors that are important for retention. Staff wellbeing was outside the purview of the workforce plan and other measures, such as pension changes, were not costed as part of the plan but were instead tax changes costed by the Treasury.86 NHS England added that, if the plan is successful, so that retention levels increase, the NHS is less reliant on international recruitment, uses fewer agency staff, and works in the reformed way the plan sets out, there would be savings as well as costs.87
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Government response AI summary
The government explicitly disagrees with the committee's finding/implied recommendation regarding staff retention funding, highlighting its £2.4 billion commitment for training and deferring future funding estimates to the next Spending Review.
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HM Treasury
31
Conclusion
Seventy-Third Report - Access to urgent…
Rejected
The Department emphasised the most important aspect of the plan was continued and sustained investment and that, particularly when thinking about technology and digitisation, it should be seen as a multiyear set of changes.88 NHS England added that there was a commitment and request from Treasury to refresh the plan …
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The Department emphasised the most important aspect of the plan was continued and sustained investment and that, particularly when thinking about technology and digitisation, it should be seen as a multiyear set of changes.88 NHS England added that there was a commitment and request from Treasury to refresh the plan every two years. The two-year refresh will be important, not just in establishing the funding requirements, but in designing the right workforce because aspects such as technology will advance at an increasing pace over the 15 years of the plan. NHS England told us that it would want to see an overall increase in technology investment and that there was already funding set aside for capital investment that was not included in the £2.4 billion.89 85 Q 22 86 Qq 34, 36 87 Q 15 88 Q 94 89 Qq 95–97 Access to urgent and emergency care 17
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Government response AI summary
The government explicitly disagrees with the committee's finding or implied recommendation, stating it has committed £2.4 billion for the NHS Long Term Workforce Plan and will address future funding needs as part of the next Spending Review process.
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HM Treasury