Underinvestment in local authority IT infrastructure caused system shortcomings and payment errors.
Another source of error acknowledged by HM Treasury was that not every authority had automated systems in place from the start that could prevent duplicate payments. Many local authorities were relying on data and systems which could not be used to easily identify which businesses were eligible for grants. Local …
Government response. The government accepts the recommendation with a target implementation date of Spring 2024, committing to account for evaluation findings and anticipated guidance when planning future schemes and contingencies. It will also enhance understanding of local government system capabilities through collaborative …
HM Treasury