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Select Committee · Public Accounts Committee

Government Shared Services

Status: Closed Opened: 28 Nov 2022 Closed: 21 Jul 2023 6 recommendations 17 conclusions 1 report

Since 2004, central government has sought to cut its costs through the sharing of back-office functions between departments. This work has been led by the Cabinet Office, which owns and oversees the Shared Services strategy. In 2018, the Cabinet Office published a new ten-year strategy for shared services which had three overarching objectives: - delivering …

Clear

Reports

1 report
Title HC No. Published Items Response
Fiftieth Report - Government Shared Services HC 734 5 May 2023 23 Responded

Recommendations & Conclusions

1 item
1 Conclusion Fiftieth Report - Government Shared Ser… Deferred

Committee took evidence on government shared services from lead departments.

On the basis of a Report by the Comptroller and Auditor General, we took evidence from the Cabinet Office and the Department for Work & Pensions, the lead department for the ‘Synergy’ shared services cluster, on government shared services.1

Government response. The government's response acknowledges a 'recommendation' (despite the committee text being a conclusion) and describes assessing strategy feasibility under different scenarios, along with negotiating a two-year contract extension for ISSC2 customer departments to ensure service continuity until October 2025, rather …
HM Treasury

Oral evidence sessions

1 session
Date Witnesses
16 Jan 2023 Alex Chisholm · Cabinet Office, Debbie Alder · Department for Work and Pensions, Nathan Moores · Cabinet Office, Peter Schofield · Department for Work and Pensions View ↗

Correspondence

1 letter
DateDirectionTitle
7 Feb 2023 — Correspondence Alex Chisholm, Civil Service Chief Operating Officer and Permane…