Source · Select Committees · Human Rights (Joint Committee)

Recommendation 25

25 Paragraph: 107

The LGSCO, the PHSO, and the CQC must have a “no wrong door” policy for...

Conclusion
The LGSCO, the PHSO, and the CQC must have a “no wrong door” policy for complaints. If a complaint is out of scope of one body, they must direct it to the appropriate organisations in an adequate timeframe.
Paragraph Reference: 107
Government Response

A response document is linked to this report, dated 16 December 2022. Response attribution to this conclusion has not been verified. Read the response document ↗