Source · Select Committees · Justice Committee
Recommendation 34
34
Accepted
Paragraph: 137
Tech and telecom companies show insufficient engagement preventing fraud on their platforms.
Recommendation
We acknowledge that telecommunications and tech companies are taking steps to improve their response to fraud, however they remain platforms through which the majority of frauds impacting the general public are conducted. There still appears to be a lack of engagement on this subject from those sectors, not least amongst the telecommunications companies. Fraudsters may be using increasingly sophisticated technologies and methodologies to conduct their crimes but we are not convinced that the largest companies in those sectors do not have the capabilities to increase their efforts to tackle these changes and prevent frauds, particularly in paid-for- advertising, from appearing on their systems. Fraud may not have a significant impact on the bottom-line of those companies, however they have a duty of care to their users to ensure everything possible is being done to design frauds out of their systems in order to protect the public.
Government Response Summary
The government agrees with the recommendation and intends to launch a tech and online charter with industry next year to drive down fraud and improve collaboration, with further details in the upcoming Fraud Strategy.
Paragraph Reference:
137
Government Response
Accepted
HM Government
Accepted
The Government agrees with the recommendation of the Committee that further charters, including with social media and tech companies, are an important programme of work. The Home Office is intending to launch a tech and online charter with industry, next year, which will include public and private actions that will drive down fraud in these sectors and improve collaborative working. The Government will outline its approach to future charters in its upcoming Fraud Strategy.