Source · Select Committees · Justice Committee
Recommendation 2
2
Deferred
Paragraph: 12
Fraud enforcement and prosecution must adapt to new online technologies.
Conclusion
As the ways in which frauds are being perpetrated change, making increased use of the online sphere and new technologies, the enforcement and prosecution of these crimes also needs to adapt to keep pace with the crimes being conducted.
Government response summary AI-generated
The government focused on victim support rather than adapting enforcement/prosecution, committing to expanding National Economic Crime Victim Care Units (NECVCU) across England and Wales from 2023, with specific force coverage targets by April 2023.
Summary of the government's response below — read the verbatim text to verify.
Paragraph Reference:
12
Government Response
Deferred
HM Government · verbatim extract
Deferred
It is important to ensure that victims get through to call centres as quickly as possible, and this is one of the key improvements we are working towards. This may require more staff, or it may require better use of technology. We will work to ensure there is sufficient capacity with the new commercial suppliers once appointed. In the meantime, we will be launching a new reporting tool and website next year. This tool will improve the ease and timeliness of the reporting experience, as well as offering simpler pathways to access further support and guidance. To complement this, a new automated SMS feature will send victims waiting in a call queue a direct link to the new website as an alternative reporting option and a new chat bot has been developed for the website to handle greater volumes of reports. Action Fraud 1.4
Read the full response on Parliament ↗