Select committee: Justice Committee

Conclusion 27

4th Report - Work of the County Court Published 21 Jul 2025 Addressed to Ministry of Justice
Conclusion (the committee's words)
The Reform programme was over ambitious and ultimately under-delivered. We acknowledge the diverse range of jurisdictions that fall within the County Court which may have contributed to the challenges the programme faced. However, we are not satisfied with HMCTS’ evidence: it offered weak justifications and failed to adequately acknowledge the extent to which the Reform Programme failed to deliver the necessary, and promised, digital transformation of the County Court. (Conclusion, Paragraph 126)

From: Justice Committee, 4th Report - Work of the County Court (HC 677), 21 July 2025

Government response

The government responded to the whole report on 17 October 2025 (deadline 21 September 2025).

Summary written by Accountability Index from the government's response. It is not the government's own words.

The government says most of the Committee's 25 recommendations are "accepted in full", while it does not accept the call for a root-and-branch review of the County Court and sets out a different approach where it departs from a recommendation.

  • It does not accept a root-and-branch review, saying it is "keen to focus on taking tangible and practical steps" to improve the County Court "without further delay".
  • It does not accept that litigants should recover costs wasted by over-listing, stating that listing is a judicial function and over-listing is necessary because about 45% of cases settle before hearing. It considers improved, data-informed listing the "better strategic solution".
  • It accepts that HMCTS should integrate Civil Auto File Share (CAFS) and improve contact services, and says CAFS will be delivered "by the end of the year".
  • It commits to provide a breakdown of the £220 million capital spending, by letter to the Committee, "before the end March 2026". It also commits to deliver Find a Court or Tribunal improvements by September 2026.

Read the government's response ↗ Report an error