Source · Select Committees · Justice Committee
Recommendation 7
7
Accepted
Collect data on listing and settlement rates to minimise County Court over-listing practices.
Conclusion
HMCTS, together with the Judiciary, must work together to collect the necessary data on listing and settlement rates to allow for data-informed listing practices ensuring any over-listing is minimised. (Recommendation, Paragraph 42)
Government Response Summary
The government states a roadmap is developed to improve the Find a Court or Tribunal (FaCT) system, including auditing content, reviewing policies, engaging user groups, and delivering improvements by September 2026.
Government Response
Accepted
HM Government
Accepted
A roadmap has been developed to improve the Find a Court or Tribunal (FaCT) system. Key actions include auditing and updating content for accuracy, reviewing related policies such as the Ministry of Justice’s Reasonable Adjustments Policy, and engaging with user groups to improve accessibility for all. Improvements will be supported by quality assurance measures and delivered by September 2026. Judicial and staff capacity