Source · Select Committees · Work and Pensions Committee

Recommendation 37

37 Accepted in Part

Ensure Caldicott Guardian inclusion in all future DWP service procurement processes

Recommendation
We welcome the action taken by the Chief Medical Advisor to appoint a Caldicott Guardian in order to aid transparency and to ensure DWP handles claimants’ data safely and ethically. However, we are concerns that due to other organisations, the protections offered by a Caldicott Guardian will not be seen throughout DWP’s range of services. In response to this report, we seek reassurance that the Caldicott Guardian be included in any future service procurement process. (Recommendation, Paragraph 153)
Government Response Summary
The government states that the role of Caldicott Guardian is evolving and the department is currently exploring how the Guardian will be included in wider departmental ethical data considerations, including relevant commercial contracts.
Government Response Accepted in Part
HM Government Accepted in Part
Since 2024 the Chief Medical Advisor has been actively involved in all departmental responses to Coroner-issued Prevention of Future Death (PFD) reports. These reports are already part of the public record, reinforcing transparency and accountability. A review is currently under consideration to assess and strengthen the Chief Medical Advisor’s role in this process. As part of this, the Department will also explore how it engages with coroners to further enhance learning and prevent future harm. The role of the Caldicott Guardian was established in DWP for the first time in 2024 and continues to evolve. The Department is currently exploring how the Caldicott Guardian will be included in wider departmental ethical data considerations, including relevant commercial contracts.