Recommendation 37

We welcome the action taken by the Chief Medical Advisor to appoint a Caldicott Guardian in order to aid transparency and to ensure DWP handles claimants’ data safely and ethically. However, we are concerns that due to other organisations, the protections offered by a Caldicott Guardian will not be seen throughout DWP’s range of services. In response to this report, we seek reassurance that the Caldicott Guardian be included in any future service procurement process. (Recommendation, Paragraph 153)