Source · Select Committees · Work and Pensions Committee
Recommendation 3
3
DWP lacks clear, public-facing safeguarding policy and strategy for claimants.
Conclusion
It is striking that despite being engaged with safeguarding on a daily basis, the Department has never had a clear and coherent, public facing safeguarding policy or strategy. For example, that when making an internet search for “DWP safeguarding policy” or “strategy”, there are no clear results from Government webpages. Whilst it is encouraging that DWP has said it now intends to review and publish its approach to safeguarding, bold action is required if DWP is to rebuild the trust of claimants. (Conclusion, Paragraph 23) 93
Government Response
A response document is linked to this report, dated 22 July 2025. Response attribution to this conclusion has not been verified. Read the response document ↗