Recommendation 21

The ‘any job’ approach has not just been detrimental to claimants: it has also led employers to stop engaging with Jobcentres. Employers will use Jobcentres if it helps them find good employees, but their experience of Jobcentre candidates is often of people forced to apply just to meet benefit conditions. Efforts by DWP to engage with employers risk being undermined until Jobcentres stop pushing people into any job and start focussing on good, sustainable work. (Conclusion, Paragraph 106)