Source · Select Committees · Work and Pensions Committee
Recommendation 8
8
Accepted
Provide urgent clarity on integration of NCS, future contracts, and devolved operations
Recommendation
DWP has yet to set out how it will bring together Jobcentres and the NCS, putting service delivery at risk. NCS providers are operating under uncertainty, with no clarity about the future of contracts that are currently managed by DfE. The Government is also yet to clarify how the new service will operate in devolved administrations or where accountability will sit. The lack of detail has also led to significant concern for staff, whose buy-in will be vital to delivering the plans. The Government must urgently fill this information void. (Conclusion, Paragraph 43)
Government Response Summary
The government accepts the recommendation, acknowledging the need for clarity. It commits to publishing a detailed transition plan within the next six months, outlining how the National Careers Service and Jobcentre Plus will be integrated into a unified Jobs and Careers Service.
Government Response
Accepted
HM Government
Accepted
Accept The government recognises the importance of providing clarity and reassurance to employees and National Careers Service contractors during the transition period to the new integrated Jobs and Careers Service. DWP is committed to working with NCS contractors, employees and unions throughout this period. A detailed transition plan will be published within the next six months, setting out how NCS and Jobcentre Plus will be brought together to deliver a unified service. A key priority during this transition will be to ensure continuity of service for customers, enabling continued access to high-quality careers advice. The integrated service will support the ambition set out in the Get Britain Working White Paper.