Select committee: Work and Pensions Committee
Recommendation 8
5th Report - Get Britain Working: Creating a new jobs and careers service
Published 11 Sep 2025
Addressed to Department for Work and Pensions
Work and Pensions Committee Get Britain Working: Reforming Jobcentres All items in this report Report on parliament.uk ↗ Inquiry on parliament.uk ↗
Recommendation (the committee's words)
DWP has yet to set out how it will bring together Jobcentres and the NCS, putting service delivery at risk. NCS providers are operating under uncertainty, with no clarity about the future of contracts that are currently managed by DfE. The Government is also yet to clarify how the new service will operate in devolved administrations or where accountability will sit. The lack of detail has also led to significant concern for staff, whose buy-in will be vital to delivering the plans. The Government must urgently fill this information void. (Conclusion, Paragraph 43)
From: Work and Pensions Committee, 5th Report - Get Britain Working: Creating a new jobs and careers service (HC 1286), 11 September 2025
Government response
The government responded to the whole report on 14 November 2025 (deadline 11 November 2025).
Summary written by Accountability Index from the government's response. It is not the government's own words.The government accepts most of the Committee's recommendations on careers advice, but does not accept the call for a separate adult careers guidance strategy.
- On a separate adult careers guidance strategy, the government says it "agree[s]" on the need for a coherent approach but "Do not accept" a separate strategy, as it "could risk our integrated Jobs and Careers Service vision". It says it "may" consider a Jobs and Careers Service strategy.
- It accepts the funding recommendation: current National Careers Service contracts expire on 30 September 2026, after which adult careers advice in England will be brought "in house into DWP", ending the incentivised funding model.
- On performance measures it "partially accept[s]", saying its evaluation strategy is "under development" and will be shared with the Committee "in due course".
- It accepts the call for a transition plan, saying a detailed plan "will be published within the next six months" and that DWP is "committed to working with NCS contractors, employees and unions".