Source · Select Committees · Work and Pensions Committee
Recommendation 7
7
Accepted in Part
Publish outcome measures for the new careers service capturing long-term career journeys
Recommendation
In the next 6 months, DWP should write to us with details of how it will measure the performance of the new jobs and careers service. This should include outcome measures for careers advice that capture the steps people take as part of their career journey, and which will encourage advisers to focus on longer-term, personalised support. (Recommendation, Paragraph 37)
Government Response Summary
The government partially accepts, committing to develop robust performance measures for the new Jobs and Careers Service, including specific outcome measures for careers advice, building on the Get Britain Working outcomes. They state the evaluation strategy is under development and will be shared in due course.
Government Response
Accepted in Part
HM Government
Accepted in Part
Partially accept The government is committed to developing robust performance measures for the new Jobs and Careers Service. We will build on the Get Britain Working outcomes (published in April 2025) to develop the JCS performance measures and develop specific outcome measures for careers advice. We are taking a test and learn approach to develop the new service and our evaluation strategy for the new service is under development. We will share this with the Committee in due course.