Recommendation 2

To improve disabled people’s experiences of requesting reasonable adjustments, the government should strengthen the Equality Act 2010 by requiring employers to respond to requests for such adjustments in writing within two weeks. It should also provide in legislation that any written refusal must include the following: • the employer’s assessment of whether the person meets the legal definition of disabled; • the employer’s assessment of whether the person, if they consider them to be a disabled person, is at a substantial disadvantage; • the employer’s reasons, if they consider the disabled person to be at a substantial disadvantage, for concluding that the request is not reasonable; and • what advice or guidance they sought in coming to their conclusions. (Recommendation, Paragraph 33)