Select committee: Work and Pensions Committee

Conclusion 19

Third Report: Universal Credit: the wait for a first payment Published 19 Oct 2020 Paragraph 107 Addressed to Department for Work and Pensions
Conclusion (the committee's words)
The Department continues to claim that Advances are not loans, but we find that argument impossible to accept. Advances must be repaid at a set rate, over a set period. The Department risks misleading claimants, and damaging its own credibility, if it insists on denying the obvious fact that Advances are interest free loans. Unlike firms in the consumer credit sector, where the FCA’s guidance stipulates that repayment rates should be set at levels that are affordable, there is no equivalent body that regulates public sector lending. While Advances can be a vital source of income for new claimants waiting for a first payment, we are concerned that some people find that they are unable to afford repayments later on.

From: Work and Pensions Committee, Third Report: Universal Credit: the wait for a first payment (HC 204), paragraph 107, 19 October 2020

Government response

The government responded to the whole report on 12 January 2021 (deadline 19 December 2020).

Summary written by Accountability Index from the government's response. It is not the government's own words.

The Government notes the Committee's report and, in the sections summarised here, declines to adopt most of its main recommendations, saying that advances mean "No one has to wait five weeks for a payment".

  • On research into the impact of the wait, the Department states that it "will not be conducting nor commissioning any research", saying resources were reallocated to the COVID-19 response.
  • On a starter payment, the Government says there "is not a need for a starter payment in UC" because New Claim Advances are available, and cites increased fraud risk. It says it will "not be introducing" more frequent payments by default.
  • On the deduction cap, it points to the lowering from 30% to 25% of the standard allowance, "effective from October 2021", and says further lowering "would not be an effective way to protect vulnerable claimants".
  • It states that it "does not agree that monthly updates" on Work Coach recruitment are appropriate, but will ensure "relevant updates" are supplied to Parliament. It also reports a commitment to increase Work Coaches by 13,500 by end of March 2021.

Read the government's response ↗ Report an error