Source · Select Committees · Work and Pensions Committee

Recommendation 18

18 Not Addressed Paragraph: 106

Even with starter payments of the kind we have recommended, we anticipate that some claimants...

Recommendation
Even with starter payments of the kind we have recommended, we anticipate that some claimants would still need to ask for an Advance to cover their immediate 80 Universal Credit: the wait for a first payment costs. But some claimants might no longer need to ask for an Advance, and others would ask for a much smaller Advance than they currently receive. A request for a substantial Advance in these circumstances would be a clear indication that someone is struggling with the transition to Universal Credit. The Department should use this as an opportunity to support these claimants at the earliest possible stage.
Government response summary AI-generated
The government's response discusses explicit consent rules, data protection, and stakeholder engagement, but does not address the recommendation to use requests for substantial advances as an indicator to provide early support to struggling claimants.
Paragraph Reference: 106
Government Response

The government responded to this report on 12 January 2021. No passage in that response could be matched to this conclusion. Read the response document ↗