Source · Select Committees · Work and Pensions Committee
Recommendation 18
18
Paragraph: 106
Even with starter payments of the kind we have recommended, we anticipate that some claimants...
Conclusion
Even with starter payments of the kind we have recommended, we anticipate that some claimants would still need to ask for an Advance to cover their immediate 80 Universal Credit: the wait for a first payment costs. But some claimants might no longer need to ask for an Advance, and others would ask for a much smaller Advance than they currently receive. A request for a substantial Advance in these circumstances would be a clear indication that someone is struggling with the transition to Universal Credit. The Department should use this as an opportunity to support these claimants at the earliest possible stage.
Paragraph Reference:
106
Government Response
Acknowledged
HM Government
Acknowledged
We recognise that a number of organisations have raised concerns as to whether the explicit consent rules are sufficiently flexible. The Department agreed to explore options for improving the process of explicit consent in conjunction with the Social Security Advisory Committee (SSAC) and stakeholders. SSAC have commented that they are pleased with the work that the Department has done to develop a prototype in a positive collaboration with end users. UC design follows the ‘data protection by design and default principle’ to ensure that appropriate technical and organisational measures have been, and continue to be developed and implemented to safeguard personal data and the rights of individuals. Like other government departments, we are obliged to demonstrate plans and actions in order to meet all legal and regulatory requirements, and the published minimum government security standards. These are drawn from international standards, combined with specific UK Government requirements and obligations. The Department does implement controls set against ISO27001 and other international standards; with the assistance and support of the Government’s National Technical Authorities. We have an independent second line assurance function that assures against all relevant security standards – which are in place, amongst other reasons, in order to protect personal data and comply with data protection legislation, principally the GDPR. Further assurance is provided by the Government’s independent Internal Audit Agency operating as a third line of defence. We are confident that we have the right engagement strategy and mechanisms in place to enable stakeholders to provide feedback, develop a shared understanding of areas for improvement and have input to how UC operates and the support that is provided to our claimants.