Recommendation 1

While there is a broad consensus that new technology is unlikely to result in mass unemployment, it will lead to the loss of some jobs and the creation of entirely new ones. Some sectors will experience the impact of new technology more profoundly than others, and for some these changes have been accelerated by the pandemic. The retail sector, for example, has already seen the loss of many traditional “high street” roles, but the growth in e-commerce has led to the creation of new jobs.