Recommendation 24

We are reassured to hear that the process for claiming Attendance Allowance seems to broadly be working well. However, we were concerned about the challenges around take-up, which reflect those around Pension Credit. We recommend DWP develop targeted interventions to improve awareness of Attendance Allowance, working closely with organisations that could reach people who may be eligible. The Department’s work on support and advocacy as part of the Health Transformation Programme should also specifically consider tailored support for Attendance Allowance applicants.