Source · Select Committees · Work and Pensions Committee
Recommendation 20
20
Not Addressed
Paragraph: 92
DWP has not conducted any research on reasons for its losses at Tribunal since 2012—before...
Recommendation
DWP has not conducted any research on reasons for its losses at Tribunal since 2012—before either PIP or Mandatory Reconsideration were introduced. We recommend DWP commission and publish research focusing on the costs and effectiveness of Mandatory Reconsideration, as well as practical recommendations for learning from Tribunal, and options for incorporating this into wider reform of health assessments. The Department should commission this work within three months of this Report.
Government response summary AI-generated
The government's response discusses the differences between DLA and PIP assessments and plans for the Severe Disability Group, but does not address the recommendation to commission and publish research on the costs and effectiveness of Mandatory Reconsideration.
Summary of the government's response below — read the verbatim text to verify.
Paragraph Reference:
92
Government Response
Not Addressed
HM Government · verbatim extract
Not Addressed
The Department recognises that it is a fundamental principle of our legal and political system that citizens should be able to challenge decisions made by the government through the legal system. Mandatory Reconsideration is a valuable process that supports the resolution of disputes as early as possible, reducing unnecessary demand on HM Courts & Tribunals Service and encourages claimants to identify and provide additional evidence that may affect the decision, so that they can receive the correct decision at the earliest opportunity. The Department is undertaking a number of small-scale internal learning exercises to better understand what it can learn from the disputes stage. It is also working to improve feedback loops so that it can continue to learn from tribunals with a view to improving decision making across all stages of the claim journey. This includes improving feedback from DWP Presenting Officers following tribunal hearings so that the Department can look for further points of learning to feed into internal decision making and provider assessments. This work is still in very early development.
Read the full response on Parliament ↗