Source · Select Committees · Work and Pensions Committee
Recommendation 11
11
Accepted
Paragraph: 51
The process of issuing a UC50 form should be automatic, and claimants should not have...
Recommendation
The process of issuing a UC50 form should be automatic, and claimants should not have to remind the Department to send it to them. DWP should investigate the process for issuing UC50 forms urgently and confirm in its response to this Report what steps it is taking to fix any points of failure identified to improve the process while the Work Capability Assessment and UC50 forms remain in use.
Government Response Summary
The government stated it is already working collaboratively with welfare rights organisations to identify potential points of failure in the process of issuing UC50 forms and has identified some improvements to be delivered by the end of 2023.
Paragraph Reference:
51
Government Response
Accepted
HM Government
Accepted
The Department makes a high number of Work Capability Assessment referrals each week in Universal Credit, resulting in the successful issuing of a UC50. It is already working collaboratively with welfare rights organisations to identify and understand any potential points of failure. The Department has not identified any systemic points of failure, but it has identified some improvements to the journey and these will be delivered by the end of 2023.