Source · Select Committees · Treasury Committee

Recommendation 4

4 Paragraph: 32

Financial Ombudsman Service capacity for complex SME banking disputes remains a concern

Conclusion
We support the Financial Ombudsman Service in its role as the primary mechanism for SME banking disputes. We note concerns that the FOS is primarily equipped to deal with less complex cases but note the efforts undertaken by the organisation to improve specialist resource.
Paragraph Reference: 32
Government Response

A response document is linked to this report, dated 12 December 2024. Response attribution to this conclusion has not been verified. Read the response document ↗