6th Report - The future of rail: Improving the rail passenger experience

Summary written by Accountability Index from the government's response. It is not the government's own words.

The Government's response to the Committee's report on the rail passenger experience agrees with some recommendations, partially agrees with others, and gives no single overall position.

• On the Thameslink review, the Government "agrees", but says the Secretary of State "will consider whether a further review" is required after Chris Gibb's Project Board reports by the end of 2016.
• On disabled access and driver only operation, it "partially agrees" and does not commit to the Committee's joint research, instead pointing to ORR research and a DfT/Transport Focus project, with progress to be reported "in mid-2017".
• On the National Rail Passenger Survey, it agrees "insofar that it shares the Committee's determination" but says "We can give no undertakings on funding until we understand the full cost implications of any change."
• On fares and ticketing, it agrees and cites an action plan published on 13 December, with an interim report in July 2017 and a final report in December 2017.

Read the government's response ↗ Report an error