Source · Select Committees · Scottish Affairs Committee
Recommendation 135
135
Throughout the inquiry we heard evidence that there were a number of barriers that were...
Conclusion
Throughout the inquiry we heard evidence that there were a number of barriers that were preventing claimants from accessing the options provided by Scottish Choices: • Lack of awareness of the Choices. • The wait for Scottish Choices to be available. • Hampering of uptake due to initial administrative errors. 325 Scottish Government, Universal Credit: Scottish Choices, 2019 326 Citizens Advice Scotland (WPS0014) 327 Q56 328 Q85 329 Engender (WPS0016) 330 Data from Stat-Xplore on Department for Work and Pensions, Statistics at DWP Welfare policy in Scotland 49 • Issues related to when and how the Choices are discussed with claimants. We discuss the evidence we received on each in turn. Lack of awareness of Choices
Government Response
A response document is linked to this report, dated 19 November 2021. Response attribution to this conclusion has not been verified. Read the response document ↗