Source · Select Committees · Home Affairs Committee
Recommendation 26
26
Deferred
Paragraph: 90
Home Office progress on Windrush application and casework remains too slow.
Conclusion
We welcome the reviews the Department is now undertaking to get to grips with the application and casework process and the plans to increase casework capacity further. However, we believe it has taken far too long for this to happen given the concerns—such as the evidential requirements of the scheme—which have been raised repeatedly since it opened. We are concerned that the Home Office failed to meet its August milestone and consider that it will struggle to make adequate progress unless it takes significant action and takes it very quickly.
Government response summary AI-generated
The government explains its approach to using medical evidence in decision-making, stating that it does not routinely seek expert medical advice to avoid delays and that it is committed to establishing a process for customers to obtain expert medical evidence on their own behalf.
Summary of the government's response below — read the verbatim text to verify.
Paragraph Reference:
90
Government Response
Deferred
HM Government · verbatim extract
Deferred
We are rapidly expanding the size of the Compensation Scheme team in order to increase casework capacity and ensure that claims can be processed as quickly as possible. The team has already increased i
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