Source · Select Committees · Home Affairs Committee
Recommendation 10
10
Deferred
Fund PCCs adequately to implement Models 2 or 3 for complaint-handling roles
Recommendation
We urge the Government to fund PCCs adequately to take on Models 2 or 3 as a minimum requirement in their complaint-handling roles. This will provide PCCs the opportunity to work more closely with their forces, for example, to record and systematically monitor the root causes of complaints and recurrent issues that affect their communities disproportionately and how their forces resolve those issues. This depth and consistency of monitoring is required to achieve a national understanding of where fault lines exist in the complaints systems of the 43 police forces of England and Wales so that long-standing issues may be tackled. (Paragraph 64) Police forces and the discipline system
Government Response Summary
The government did not commit to funding PCCs for specific complaint-handling models or systematic monitoring. Instead, it committed to updating the police super-complaints website to clarify collaboration between designated and non-designated bodies.
Government Response
Deferred
HM Government
Deferred
The Government will update the police super-complaints website on gov.uk to state that designated bodies should collaborate effectively with non-designated organisations and, where appropriate, make a complaint on the basis of the matters raised with it by a non- designated body.