Source · Select Committees · Home Affairs Committee

Recommendation 27

27 Acknowledged Paragraph: 118

Government guidance on retail crime lacks urgency and sufficient practical advice for employers.

Conclusion
The guidance provided by the Government and the National Retail Crime Steering Group, published nearly 10 months after the response to the call for evidence, amounts to eight A4 pages of highly general advice followed by 10 pages of example statements and reports. While elements such as the short de-escalation training video and links to tool kits and guidance provided by the Information Commissioner’s Office are certainly useful, we feel these resources reflect a distinct lack of urgency on the part of Government to address the scale of problem.
Government Response Summary
The government acknowledges that while useful resources have been created, more is needed, and commits the Home Office and NRCSG to review existing resources and fully consider the Committee's recommendation for future work.
Paragraph Reference: 118
Government Response Acknowledged
HM Government Acknowledged
The NRCSG and the Task and Finish groups have created useful resources for retailers in accordance with the actions set out in the Government response to the Call for Evidence on Violence and Abuse Toward Shop Workers. However, the Government recognises there is still more to do. The Home Office, working with the NRCSG, will review the resources already produced and give full consideration to the HASC’s recommendation when considering how to take the work forward.