Recommendation 25

Smaller retailers are much less likely to have access to security expertise or investment in technology and, as many have been heavily affected by the pandemic, they may also struggle to find additional funds to invest in the area. Small local high street shops sometimes have only one member of staff and we heard from the Association of Convenience Stores about the added vulnerability of workers in small local stores. Those shopworkers are in even greater need of the kind of technological and organised support.