Source · Select Committees · Home Affairs Committee
Recommendation 23
23
Accepted in Part
Set out clear government guidance for employers on supporting retail workers and mitigating crime risks.
Recommendation
We welcome the Government’s creation of downloadable digital assets for the #ShopKind campaign which we hope will raise awareness amongst the public about retail crime and its impact on shop workers. However, we think this action completely fails to address the problem of employers who do not support their workers to report abuse, ban repeat offenders or access counselling or training. The language around “options that may be provided” by your business will be of little use to the many retail workers whose employers do not provide those services. We recommend the Government sets out clearly in its guidance, addressing itself directly to employers, the actions they should be taking to support retail workers in the context of retail crime. This should state: • The employer’s responsibility for ensuring retail crime is reported and recorded effectively. • The employer’s responsibility proactively to analyse and mitigate risks to retail workers. • The employer’s responsibility to ensure appropriate training and counselling services are available or to signpost its employees to relevant resources. (Paragraph 107) 66 Violence and abuse towards retail workers
Government response summary AI-generated
The government highlights ongoing support for victims through NRCSG resources and future work with restorative justice charities. It commits the Home Office and NRCSG to review existing resources and consult on the creation of an Employers Charter, in conjunction with the Suzy Lamplugh Trust, to provide additional advice, training, and support for victims and employers.
Summary of the government's response below — read the verbatim text to verify.
Government Response
Accepted in Part
HM Government · verbatim extract
Accepted in Part
The employer’s responsibility for ensuring retail crime is reported and recorded effectively. The employer’s responsibility proactively to analyse and mitigate risks to retail workers.
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