Source · Select Committees · Home Affairs Committee

Recommendation 81

81 Accepted Paragraph: 266

Home Office system prevents monitoring of Windrush compensation review outcomes.

Conclusion
Given the significance of the Windrush Compensation Scheme in righting the wrongs done by the Home Office, and the importance of getting the scheme right, we cannot understand why the Home Office has designed a system which does not allow senior civil servants, Ministers or this Committee to monitor the outcome of reviews of compensation offers. This should be an important management tool as well as being important for accountability. We welcome the provision of this information to us on our second request; it should however be published regularly as part of the wider Windrush Compensation Scheme transparency data. In its response to this Report, the Home Office should clarify how it is monitoring the outcome of reviews and sharing any lessons learned.
Government Response Summary
The government clarifies that review outcomes are regularly monitored to inform policy changes, noting the Adjudicator Officer's existing publications. It commits to reporting the outcomes of both Tier 1 and Tier 2 reviews to the Independent Advisor and states that outcomes are shared with senior civil servants and the WCS Oversight Board.
Paragraph Reference: 266
Government Response Accepted
HM Government Accepted
The outcomes of reviews are regularly monitored to enable us to learn from them and where required, change our policy guidance or implementation. Within their last report, the Adjudicator Officer published the number of Tier 2 reviews they had considered and if the decision was upheld or not upheld on the basis of their recommendation. To date we have been asked to review six decisions and have accepted and followed the recommendation on three of these. The remaining three are currently under review and are being reconsidered. We commit to reporting on the outcomes of both Tier 1 and Tier 2 reviews to the Independent Advisor. In addition, outcomes are shared with senior civil servants and the WCS Oversight Board.